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Privacy Policy

Effective Date: June 2026

At Nexa Design Group (BCIN Firm Registration: 207532), we are committed to protecting the privacy, confidentiality, and security of our clients' personal and property information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or engage our architectural design and building permit services across Ontario.

1. Information We Collect

To accurately assess your project and provide our design services, we may collect the following types of information:

  • Personal Contact Details: Name, email address, phone number, and billing information.

  • Property Data: Property addresses, lot dimensions, legal descriptions, existing surveys, and architectural blueprints.

  • Communication Records: Information provided through website contact forms, emails, or during on-site consultations.

2. How We Use Your Information

We use your information strictly for professional and project-related purposes, which include:

  • Drafting accurate, Ontario Building Code (OBC) compliant permit drawings, floor plans, and design concepts (e.g., for basement renovations, additions, or custom homes).

  • Submitting applications and communicating with municipal building departments (such as the City of Ottawa or municipalities within the GTA) on your behalf for building permits, Minor Variances, or zoning reviews.

  • Providing project updates, delivering quotes, and processing invoices.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We only share your data under the following circumstances:

  • Municipal Authorities: We share necessary property and design details with city planners, building officials, and the Committee of Adjustment to secure your required permits.

  • Partner Professionals: With your explicit consent, we may share technical data with third-party engineering consultants, Ontario Land Surveyors (OLS), or your chosen general contractors to facilitate the construction process.

  • Legal Requirements: If required by law or provincial design regulations.

4. Data Security

We implement industry-standard digital security measures to protect your architectural files, CAD drawings, and personal data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to request access to the personal information we hold about you, request corrections to any inaccurate data, or ask for the deletion of your contact information from our marketing or follow-up lists.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us:

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